Privacy Policy

Last Updated: October 10, 2025

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Welcome to Turtle Bay Ocean Villas (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website turtlebayoceanvillas.com, submit a booking inquiry, or communicate with us by email, phone, or text.

By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

 

We may collect the following information from you:

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• Personal Information: Name, email, phone number, address, and booking details you provide when inquiring or reserving a stay.

• Payment Information: Collected securely through our booking or payment partners (we do not store full credit card details).

• Usage Information: IP address, browser type, device information, and pages visited—collected automatically through cookies and analytics tools.

• Communication Data: Messages, emails, or texts you send to us.

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2. How We Use Your Information

 

We may use your information to:

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• Process and manage bookings, inquiries, and guest communication

• Send confirmations, updates, or marketing emails (if you’ve opted in)

• Improve our website, services, and guest experience

• Meet legal, tax, or accounting obligations

 

We will only use your data for the purpose it was collected and in accordance with applicable laws.

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3. Legal Bases for Processing (GDPR)

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If you are located in the European Economic Area (EEA), we process your personal information based on:

• Your consent (e.g., marketing emails)

• Contract necessity (e.g., to process a booking)

• Legal obligations (e.g., tax recordkeeping)

• Legitimate interests (e.g., improving our services)

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You may withdraw your consent at any time by contacting us at info@hvroahu.com

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4. Cookies and Tracking

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We use cookies and similar technologies to:

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• Keep our website secure and functional

• Remember preferences (like dates or forms you’ve started)

• Analyze traffic and improve the site

 

You can manage cookie preferences through your browser settings or through the cookie banner on our site.

 

5. Sharing Your Information

 

We do not sell or rent your personal data.

 

We may share your information with:

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• Trusted partners (e.g., payment processors, booking platforms, or email services) who help operate our business

• Service providers under contract who are required to keep your data secure and use it only for the purposes we specify

• Legal authorities, if required to comply with applicable law

 

6. Your Rights

 

Depending on your location, you may have the following rights:

 

For all users:

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• Request access to, correction of, or deletion of your data

• Withdraw consent for marketing communications

 

For California residents (CCPA/CPRA):

• Request disclosure of what personal data we collect and how it’s used

• Request deletion of your personal data

• Opt out of the sale or sharing of personal data (we do not sell data)

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For EU/UK residents (GDPR):

• Data portability (receive a copy of your data in a portable format)

• Restrict or object to certain processing activities

• File a complaint with your local data protection authority

 

To exercise any rights, email info@hvroahu.com.

 

7. Data Retention

 

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including legal or tax obligations.

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8. Data Security

 

We implement appropriate security measures (SSL encryption, secure servers, password protection) to protect your data. However, no online transmission or storage method is completely secure.

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9. International Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the U.S., where data protection laws may differ. We take steps to ensure your data is handled securely and in accordance with this Policy.

 

10. Links to Other Websites

 

Our site may link to external websites (e.g., booking engines or activity partners). We are not responsible for the privacy practices of those websites.

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11. Updates to This Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

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12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:
info@hvroahu.com or PO Box 25455, Honolulu, HI 96826

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